Good questions. Clear answers.
Learn more about our staffing arrangements, cleaning services and how personalised quotes work.
What kinds of domestic staff can I request?
You can enquire about live-in helps, live-out helps, nannies, household cleaners and related domestic support. Tell us your exact duties and schedule so we can discuss the best fit.
Is a live-out helper available for two or three days a week?
You can request a schedule such as two days or three days weekly. Actual availability needs to be confirmed for your location and requirements.
Will three days per week cost more than two days?
Usually, the time commitment affects the quote. A three-day arrangement and a two-day arrangement are priced according to their different hours, responsibilities and other agreed requirements, not treated as identical services.
Do you have a fixed price list?
No fixed online price list is provided. Rates depend on the service, duties, schedule, duration, property size and location. Contact us with the scope of work for a personalised quotation.
Can you clean offices, plazas and complexes?
Yes. We accept enquiries for offices, plazas, complexes and other commercial spaces. Quotes depend on the cleaning scope, approximate area, access times and frequency.
Can I request one-off or recurring cleaning?
Yes, you can request either. Use the enquiry form to describe the property, what needs cleaning and how often.
Do you carry out screening or background checks?
Yes. We screen and document prospective staff. However, clients are responsible for conducting their own due diligence, including properly documenting both the staff member they hire and the guarantor provided.
How soon can a worker start?
Start dates and availability depend on the role, location, schedule and candidates available. Please include your preferred start date when contacting us.
How do I apply for a role?
Visit the Work With Us application page to send a short expression of interest through your email app. Describe your preferred role, general location, availability and experience. Do not email identity documents or banking information in the initial enquiry.
How do I get a quote?
Go to the Contact page, complete the enquiry form and press “Open email to request quote”. Your email app will open with the enquiry details; press Send there to deliver it to Hire Smart Services.

Need an answer about your own arrangement?
Tell us your role, location and schedule. We can discuss the practical details with you.
